Developing a new website is the building of a house in that both sides need to play by the same sets of rules, no matter how big or small their part ends up being in this larger project.
Hiring a web development and web design agency isn’t like deciding who to hire for your team as a whole. You need to be aware of what services your agency will provide so you can make the most of the money you spend on them by ensuring they deliver when it comes down to those activities that fall under their umbrella.
In this blog, we are sharing the questions you should ask web development agencies before you hire any so that you can be confident in the quality of their services.
Who is creating my website? Can I talk directly?
Depending on the kind of project you are developing and how much you can afford, you may want to opt for a company that handles design and development internally.
Ask if you can visit the office – getting a feel for the agency will give you a better idea of whether they’re right for your project. If this is going to be the case, it’s best to meet with those who will be assigned to your project and better understand their qualifications and how they operate.
Would it be the one-time cost for my website or will there be an ongoing cost?
Web Development Agencies often don’t charge clients for anything in addition to design and build fees. Clients are sometimes asked to select a hosting plan or pay an ongoing retainer, but any other additional fees the client might come across shouldn’t be part of the deal. Otherwise, if you spot any additional fees, be sure to question what these are as it might not always be a good idea to pay upfront unless you know exactly what the charges are for and how it will benefit your project in the long term!
Will the project involve hosting and an SSL certificate?
Your website will need hosting and an SSL certificate for security purposes. Prices can vary, but they will always include a DNS service and should go beyond just this service by offering features like the ability to perform backups of your data automatically. If you’re setting up a new website, you should ask your web design agency about the hosting and SSL certificate they are giving them, or should I have to purchase on my own.
Are you working on website loading time?
When it comes to your new website, don’t overlook site load speed as a major factor that can affect the success of your business. Website load speed can also have long-term SEO implications, and it certainly affects the overall user experience. When users see your page take time to load, they may decide to visit one of your competitor websites. Asking how each agency will tackle site load speed during the build process and including benchmarking information will be critical in helping shape decisions moving forward.
Do you pay attention to the website’s user experience?
Keeping your audience in mind throughout the entire development process is critical because you need to have an understanding of what they’re interested in and what kinds of tasks they want to accomplish.
Ideally, the agency you choose will be equipped with tools to incorporate real-world user input at each stage of the development process so everyone can stay on point with creating a user experience that users will come back to again and again – because we all know how difficult it can be to read somebody else’s mind!
Will you give a backup solution in case the website goes down or is hacked?
While nobody likes to think their website goes down or is hacked, it’s crucial to have a backup plan because, in the technological world, things do fail unexpectedly.
Quite simply, there are many reasons why one might need to back up their website and web data that pertain to cybersecurity, privacy, and perhaps even legal issues that might concern you. This is the reason, you should ask your web development company for this.
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